An intelligent AI interface that understands, facilitates, and orchestrates interactions across the KOVA ecosystem.
KOVA Assistant provides two primary experiences for vehicle interactions.
Talk to Owner
The guest:
Selects Talk to Owner.
Provides their phone number.
Explains why they are contacting the owner.
KOVA Assistant contacts the owner first, relays the reason for the call, and asks for the owner's consent.
When the owner agrees, KOVA facilitates the conversation.
AI Call
The guest:
Selects AI Call.
Provides their phone number.
Explains the situation naturally.
For example:
“You're blocking my parking.”
KOVA Assistant contacts the owner, relays the guest's message, and asks the owner for a response.
The Assistant returns the owner's response to the guest through the KOVA Guest experience.
If the owner chooses to share their phone number during the AI Call interaction, KOVA Assistant facilitates direct communication through KOVA Connect.