KOVA Subscription
Your KOVA subscription is included with your KOVA Welcome Kit and is activated along with your KOVA Essential Tag.
A subscription is required to keep the core KOVA services active, including KOVA Connect and KOVA Assistant. These services power the essential KOVA experience and enable people to contact you through your KOVA Tag.
What happens when your subscription expires?
When your subscription expires, your KOVA account is not deleted.
You retain your:
KOVA account
Connected vehicles
Vehicle information
Account settings
Your KOVA Tag, however, requires an active subscription for its core services to remain available. Once your subscription expires, these services will no longer be active until you renew.
Your account and vehicle information remain securely associated with your account, allowing you to return to KOVA and continue where you left off.
We'll remind you before expiry
You don't need to keep track of your subscription expiry date yourself.
As your KOVA subscription approaches expiry, we'll send you reminders through relevant communication channels, including a link to renew your account.
We recommend renewing before your subscription expires to keep your KOVA services continuously available.
Need help?
If you have any questions about your subscription, renewal, or KOVA Tag, you can always contact KOVA Support.
KOVA is not a replacement for emergency services. If you are experiencing an emergency, contact your local emergency services first. KOVA Support can assist with KOVA-related services and provide guidance where appropriate.