KOVA Activation
Activating your KOVA Essential Tag connects it to your KOVA account and the vehicle it is intended for.
Your KOVA Essential Tag must be activated before installation.
What you need
Before you begin, keep your KOVA Activation Card and KOVA Essential Tag ready. Your KOVA Activation Card and KOVA Essential Tag is included in your KOVA Welcome Kit along with the instruction card.
Your Activation Card contains a QR code that opens the activation experience for your Tag.
Start your activation
Scan the QR code on your KOVA Activation Card to open the KOVA activation page.
KOVA provides multiple ways to complete activation. Choose whichever method is most convenient for you.
Activate on the Web
The web activation flow provides a straightforward, self-service way to activate your KOVA Essential Tag.
You'll be guided through the required steps, including:
Opening the KOVA activation experience.
Signing in or creating your KOVA account.
Verifying your phone number.
Entering your vehicle details.
Confirming your information.
Completing activation.
Once activation is complete, your KOVA Essential Tag is associated with your KOVA account and the vehicle you selected.
Activate on WhatsApp
You can also activate your KOVA Essential Tag through KOVA Assistant on WhatsApp.
KOVA Assistant guides you through the activation process conversationally. You'll provide your vehicle information directly in the chat, starting with your registration number.
KOVA Assistant will then ask for your vehicle's make and model and collect the information required to complete activation.
Before activation, KOVA Assistant will show you a summary of the information provided, including your:
KOVA Tag
Vehicle
Registration number
Review the information carefully and reply YES to confirm and activate your KOVA Essential Tag.
If the information is incorrect, reply NO and do not proceed with the activation until the details are correct.
Always review the information shown by KOVA Assistant before confirming activation.
KOVA Onboarding Assistant
You can also use the KOVA Onboarding Assistant for a guided activation experience.
The Assistant walks you through the required information, helps collect your vehicle details, and guides you through confirming and activating your KOVA Essential Tag.
This is a convenient option if you prefer a guided conversation rather than completing the activation process yourself.
All activation methods activate the same Tag
Whether you choose Web, WhatsApp, or KOVA Onboarding Assistant, you are activating the same KOVA Essential Tag.
Choose the method that works best for you. You only need to complete activation once.
Once activation is successful, you can proceed with installing your KOVA Essential Tag.
Activating your vehicle
During activation, KOVA will collect the vehicle information required to associate your Tag with the correct vehicle.
Depending on the activation flow, you may be asked for information such as:
Vehicle registration number
Vehicle make
Vehicle model
Vehicle colour
Vehicle year
Review the information carefully before confirming activation.
After activation
Once activation is successfully completed:
Your KOVA Essential Tag is associated with your KOVA account.
The Tag is associated with the vehicle you selected.
Your KOVA subscription is connected to your KOVA account and vehicle.
Your KOVA services become available according to your subscription.
You can proceed with installing your KOVA Essential Tag.
For installation instructions, see KOVA Essential Tag Installation.
Having trouble activating?
If you encounter an issue during activation, contact KOVA Support.
Our Support team can help with issues involving your KOVA Essential Tag, account, vehicle, or activation.
Important: Do not install your KOVA Essential Tag before activation. Once installed, the Tag is designed for a single application and should not be removed or transferred to another vehicle.